Bakstage
Built for Patient Access + Growth Teams
Trusted by Healthcare Providers

Convert Patients on Your Website Into Booked Appointments - 24/7

You don't need more leads - you need more booked appointments

Bakstage.AI turns ignored patient inquiries, stalled intake, and silent drop-offs into live, AI-powered conversations that book appointments.

Book Appointments Automatically
Seamless AI Agent & Human Collaboration
Enterprise Security
Bakstage.AI healthcare dashboard showing patient conversion funnel, AI chatbot with nurse, and sentiment analysis
10%
Higher Appointment Conversion
5%
Faster Time-to-Schedule
5%
Lower Abandonment Rate
24/7
AI Availability to Never Miss a Patient

Trusted by Healthcare Innovators

Built for healthcare providers, clinics, and patient service teams

Ovum Health logo
IBM logo
Deloitte logo
360 Direct Access logo
MassChallenge logo
The Problem

Your Patients Are Ready to Book - But Your Website Can't Close the Loop

High-intent patients are researching your services right now. Without instant scheduling, guided care paths, and proactive follow-up, they bounce to a competitor.

Patient video consultation on mobile device
The Problem

Your Website Is Losing Patients Every Day

Without Bakstage.AI: No instant scheduling, no guided care paths, no follow-up on drop-offs.

After-Hours Research, No Instant Scheduling

67%
research after hours

Patients research after hours but find no way to book instantly - they leave and never return.

"Contact Us" Forms = High Abandonment

80%
form abandonment

Static forms create friction. High-intent patients drop off before completing a request.

Confusion Causes Patients to Bounce

45%
bounce from confusion

Which service? Which location? Which provider? Without guidance, patients leave confused.

Call Center Queues Lose High-Intent Leads

34%
lost high-intent leads

Long hold times and no follow-up when patients leave means silent revenue leak every day.

Silent Revenue Leak

Lost Appointments Daily

High-intent patients bouncing to competitors

The Solution

AI That Converts Browsers Into Booked Patients

With Bakstage.AI: Instant engagement, guided care paths, automated booking, and follow-up recovery.

Voice + Chat Concierge Answers Immediately

24/7
instant response

AI engages patients the moment they arrive - answering questions, qualifying intent, and guiding them forward.

Guides Patients to the Right Care Path

3x
better routing

Smart routing matches patients to the right service line, location, and provider - no confusion, no bouncing.

Captures Intake & Books the Appointment

60s
to booked appointment

Collects intake basics (reason, preferences, insurance prompts), then books the appointment or routes to staff.

Automated Follow-Ups Recover Drop-Offs

42%
drop-offs recovered

When patients leave mid-journey, proactive SMS/email follow-ups re-engage them and recover lost bookings.

Appointment Conversion Engine

Research to Booked in 60s

With human handoff when needed

LIVE DEMO

See Healthcare AI Agents in Action

Watch how AI agents handle patient inquiries, schedule appointments, and seamlessly transfer to your healthcare team when needed

What You'll See

Key features demonstrated in this video

Voice AI Agent

0:10

Handles new patient inquiries and insurance questions

Video Consultation

0:30

Connects to live nurse or scheduler seamlessly

50K+
Patient Conversations
10K+
Appointments Scheduled
99%
Patient Data Accuracy

Ready to Experience This?

Get your personalized demo in 5 minutes

Empower Healthcare Teams with AI

Less abandonment. Faster time-to-schedule. More booked appointments. Your staff stays focused on patient care while AI handles the conversion funnel.

Appointment Conversion Concierge

Turns patient questions into scheduled visits with Voice + Chat AI that engages instantly, 24/7.

Smart Routing + Care Matching

Gets patients to the right clinic, service line, and provider - no confusion, no bouncing.

Intake + Pre-Visit Triage

Collects intake essentials (reason, preferences, insurance prompts) before staff time is spent.

Instant Human Handoff

Transfer to staff or launch 1:1 live video in one click for complex cases and high-value conversions.

Drop-off Follow-up Automation

Reconnects with abandoned patients via SMS/email to recover lost bookings automatically.

Multi-Channel Entry Points

Website, QR codes, campaigns, and kiosks - meet patients wherever they start their journey.

3x
More Appointments Handled per Agent
24/7
AI Autopilot with Human Takeover
99%
Patient Data Accuracy
AI WORKFLOW FEATURES
NEW

AI Handles Repetition. Your Team Handles Care.

Bakstage increases staff capacity by handling the high-volume questions and routing/scheduling steps - and escalates to humans for exceptions, sensitive situations, and high-value conversions.

Built for human-in-the-loop workflows from day one.

300%
Productivity Increase
75%
Time Saved
85%
Higher Conversion
100+
Happy Agents

Ready to transform your workflow?

Join 10,000+ teams already using AI to boost productivity

Track the Patient Conversion Funnel - Not Just Chats

Every touchpoint is analyzed for engagement rate, qualification rate, booked appointment rate, top drop-off reasons, staff handoff outcomes, and service-line performance.

Research>Engage>Qualify>Booked>Showed Up
1
🧭
72

Awareness & Interest

Patients discover the healthcare provider through SmartStart Hub and AI Concierge that greet them 24/7 with personalized options like 'Talk to AI' or 'Book a Consultation'.

+26% engagement

0
2
💬
80

Engagement & Discovery

AI Agents engage patients conversationally to understand their symptoms, preferences, and intent, then seamlessly connect them to live healthcare staff for further guidance.

+3x engagement

8,000
3
📅
82

Appointment & Care Enrollment

Patients can schedule or confirm appointments in real-time through live 1:1 video or voice sessions, supported by CRM and EHR integrations.

Faster booking, fewer no-shows

25,000
4
📋
86

Onboarding & Pre-Visit Experience

AI-driven onboarding provides pre-visit checklists, insurance verification, and intake form assistance to ensure smooth preparation.

Reduced wait time

30,000
5
💡
89

Consultation & Ongoing Support

AI and live agents assist with follow-up care, prescription refills, telehealth visits, and post-treatment education. Patients can access 24/7 guidance through the Bakstage.AI assistant.

+44% patient satisfaction

40,000
6
❤️
92

Retention & Wellness Expansion

AI insights identify preventive care opportunities, follow-up programs, or wellness initiatives - keeping patients engaged and healthy over time.

+Higher retention & outcomes

75,000
SEAMLESS INTEGRATION

Integrates with Your Existing Healthcare Systems

Works seamlessly with the tools your team already uses

Epic / Cerner / AthenaHealth

Salesforce Health Cloud

Slack / Microsoft Teams

Google Calendar / Outlook

SECURITY & COMPLIANCE

Security You Can Trust

Built with healthcare compliance and data security at the core

Secure & Compliant

End-to-End Encryption

Audit Trails & Access Controls

Secure Cloud Infrastructure (AWS, MongoDB Atlas)

USE CASES

Transform Patient Conversations Into Booked Appointments

Purpose-built AI workflows for every healthcare conversion scenario - from new patient acquisition to specialist matching and follow-up automation

New Patient Appointment Booking

AI guides new patients from first question to booked appointment - handling scheduling, location matching, and provider selection automatically.

Specialist Matching + Routing

Conversational AI qualifies patient needs and routes them to the right specialist, clinic, or service line with zero confusion.

Service Line Conversion

Drive conversions for imaging, dermatology, fertility, orthopedics, and more - with AI that understands each service line.

Insurance / Eligibility Pre-Screening

Lightweight insurance and eligibility prompts help patients understand coverage before booking, reducing friction and cancellations.

Telehealth Scheduling

Patients can book telehealth visits directly through Voice + Chat AI, with automated reminders and easy rescheduling.

No-Show Reduction + Reminders

Automated follow-up sequences via SMS and email reduce no-shows and recover missed appointments proactively.

PROVEN RESULTS

Real Results in Patient Access and Conversion

Measurable improvements in appointment conversion, patient access, and operational efficiency

42%
Higher Appointment Conversion
AI-driven booking converts more patient inquiries into scheduled visits
60s
Faster Time-to-Schedule
Patients go from question to booked appointment in under a minute
34%
Lower Abandonment Rate
Proactive follow-ups recover patients who leave mid-journey
24/7
Coverage Without Extra Headcount
AI handles after-hours inquiries so you never lose a patient
Customer Spotlight

Real Results from Healthcare Providers

Discover how Ovum Health transformed patient engagement with Bakstage.AI

Ovum Health Logo
Healthcare

Ovum Health: Transforming Fertility-Focused Telehealth

"Ovum Health is dedicated to delivering accessible, personalized pre-pregnancy, pre- and postnatal care to expectant mothers. Our clinicians needed more engaging, face-to-face interactions with patients to boost satisfaction and consultation depth."

12 clinic locations across 3 states
2,500+ patients served monthly
1,200+ calls per month

The Challenge

No-show rates for free, live nursing consults were as high as 70%, and customer acquisition costs were $156 per patient. Patient trust and engagement needed improvement.

Results After Integration

41%
Increase in Appointment Conversions
77%
Conversion Rate to Paying Patients
$56
Customer Acquisition Cost
64%
Cost Reduction
Sentiment Analysis Insights
Track both patient and provider sentiment during video calls for enhanced care quality
Enhanced Patient Engagement
Clinicians can focus on quality face time instead of taking notes during calls
Clinician Performance Monitoring
Audit sessions, identify top performers, and facilitate targeted learning opportunities

"Patients love the instant response, and our staff loves having AI handle the repetitive questions. Since integrating Bakstage.AI, our no-show rate dropped from 70% to under 10%."

Alice Crisci
Alice Crisci
Founder, Ovum Health
Pricing Plans

Choose the Perfect Plan for Your Team

Every plan begins with a 15-day free trial - explore all AI-powered features before you scale.

Monthly
Annual
Save 20%
Starter

Single Location

$999
per month
Save 20% with annual billing
Usage-based options available (per engagement)

Best for independent clinics, solo practitioners, and single-location practices getting started with AI patient conversion.

Live AI Concierge Agents (24x7)
Live Video (1:1 Calling)
Live Text Chat with Attachments
Agent and Group Scheduling
Calendar Integrations (Outlook, Google)
Video Recorded Messaging
Realtime Call Notifications
Email & Slack Notifications
Screen Sharing
Post Call Feedback
Video Call Replay - Post Live Calls
Post Call - Summary, Action Items, Follow-Ups
Call Transcripts
Agent & Customer Sentiment/Emotional Analysis
Bakstage AI Insights
RAG-based AI Knowledge Base
RAG Support for Documents (PDF, Word, etc.)
500 Interactions
Data Export & 180 Days Data Retention
Email and Slack based Support
Enterprise

Health Systems

starts at $4,999
per month
Save 20% with annual billing
Usage-based options available (per engagement)

Best for health systems, hospital networks, and large enterprises requiring custom AI deployment, SSO, and deep integrations.

Everything in Starter +
RAG Support for WebLinks
RAG Support for Audio/Video Files
Multi-Agent Call Support
Custom Notifications
SSO Integration
Private Cloud - Optional
CRM Integrations
E-Commerce Integrations
API Integrations & Deep Customization
Custom Number of Interactions
Priority Support
Dedicated Account Manager

Need a Custom Solution?

We work with enterprise teams to create tailored AI solutions that fit your specific workflow and security requirements.

IN THE NEWS

Featured in Leading Publications

Recognized by top-tier media outlets and industry publications for our innovative voice AI technology and customer success stories

IBM logo
AIThority logo
CMSWire logo
NYU Stern logo
IBM Case Study logo
Cloud Wars logo
Inshorts logo
IBM logo
AIThority logo
CMSWire logo
NYU Stern logo
IBM Case Study logo
Cloud Wars logo
Inshorts logo

Ready to Turn Patient Research Into Booked Appointments?

See how Bakstage.AI helps healthcare organizations increase appointment conversions with Voice + Chat + 1:1 Live Video - deployed on your website in days, not months.