Transform Patient Engagement with Voice AI & 1:1 Live Video
Empower your healthcare team with AI that listens, understands, and connects — improving patient satisfaction, appointment conversion, and care outcomes.
Trusted by Healthcare Innovators
Built for healthcare providers, clinics, and patient service teams
Your Patients Want to Talk - Are You Listening?
Patients today expect real conversations, not dead ends. If you're not there to engage, you're missing critical opportunities to provide care.
Your Patients Are Reaching Out — Are You Listening?
Without Bakstage.AI: Calls dropped, messages unanswered, staff overwhelmed.
34% Missed Patient Inquiries
Patient calls go unanswered, messages pile up, and your staff feels overwhelmed trying to keep up.
20% No-Show Rate
Patients forget appointments or don't fully understand the process, leading to wasted appointment slots.
2.5 Hour Average Response Time
Patients wait hours for responses to simple questions, creating frustration and potentially impacting care.
Staff Overwhelmed
Your team spends hours on repetitive tasks like scheduling and answering basic questions.
Impact on Patient Care
Lost patients and reduced satisfaction
AI That Listens, Responds, and Acts Instantly
With Bakstage.AI: AI triages inquiries, books appointments instantly, transfers to live nurses when needed.
0% Missed Patient Inquiries
AI triages inquiries instantly, books appointments automatically, and transfers to live nurses when needed.
8% No-Show Rate
Automated reminders, clear communication, and easy rescheduling keep patients engaged and appointments filled.
45 Second Response Time
AI responds instantly to patient questions, with seamless handoff to live agents for complex issues.
3x More Appointments per Agent
Your staff focuses on patient care while AI handles routine communication, scheduling, and intake processes.
Transformed Patient Experience
With human takeover when needed
See Healthcare AI Agents in Action
Watch how AI agents handle patient inquiries, schedule appointments, and seamlessly transfer to your healthcare team when needed
What You'll See
Key features demonstrated in this video
Voice AI Agent
0:10Handles new patient inquiries and insurance questions
Video Consultation AI
0:20Connects to live nurse or scheduler seamlessly
Knowledge AI
0:28Provides instant FAQ responses from your healthcare database
Appointment Booking
0:38Schedules appointments and sends reminders automatically
Ready to Experience This?
Get your personalized demo in 5 minutes
Empower Healthcare Teams with AI
Your staff stays focused on what matters: patient care. Bakstage.AI automates routine communication, scheduling, and intake, while keeping humans in control.
Voice AI Agent
Handles new patient inquiries, insurance questions, and appointment scheduling 24/7.
Video Consultation AI
Seamlessly connects patients to live nurses or schedulers when personal attention is needed.
Knowledge AI
Provides instant FAQ responses from your healthcare database and patient resources.
AI + Human Collaboration
AI handles routine tasks while your staff focuses on high-value patient interactions.
24/7 AI Autopilot
Never miss a patient inquiry with round-the-clock AI availability and human takeover.
Secure & Compliant
Enterprise-grade security with end-to-end encryption and audit trails for patient data.
Empower Your Human Workforce with AI
Revolutionary AI tools that enhance human performance, streamline operations, and deliver exceptional customer experiences through intelligent automation and real-time assistance.
Ready to transform your workflow?
Join 10,000+ teams already using AI to boost productivity
Patient Journey Analytics
Every touchpoint is analyzed for sentiment, urgency, and conversion trends to help your team improve patient experience
Awareness & Interest
Patients discover the healthcare provider through SmartStart Hub and AI Concierge that greet them 24/7 with personalized options like 'Talk to AI' or 'Book a Consultation'.
+26% engagement
Engagement & Discovery
AI Agents engage patients conversationally to understand their symptoms, preferences, and intent, then seamlessly connect them to live healthcare staff for further guidance.
+3x engagement
Appointment & Care Enrollment
Patients can schedule or confirm appointments in real-time through live 1:1 video or voice sessions, supported by CRM and EHR integrations.
Faster booking, fewer no-shows
Onboarding & Pre-Visit Experience
AI-driven onboarding provides pre-visit checklists, insurance verification, and intake form assistance to ensure smooth preparation.
Reduced wait time
Consultation & Ongoing Support
AI and live agents assist with follow-up care, prescription refills, telehealth visits, and post-treatment education. Patients can access 24/7 guidance through the Bakstage.AI assistant.
+44% patient satisfaction
Retention & Wellness Expansion
AI insights identify preventive care opportunities, follow-up programs, or wellness initiatives—keeping patients engaged and healthy over time.
+Higher retention & outcomes
Integrates with Your Existing Healthcare Systems
Works seamlessly with the tools your team already uses
Epic / Cerner / AthenaHealth
Salesforce Health Cloud
Slack / Microsoft Teams
Google Calendar / Outlook
Security You Can Trust
Built with healthcare compliance and data security at the core
Secure & Compliant
End-to-End Encryption
Audit Trails & Access Controls
Secure Cloud Infrastructure (AWS, MongoDB Atlas)
Transform Customer Conversations Into Revenue
Revolutionary voice AI technology that works seamlessly with your human team to deliver extraordinary results and convert more visitors into paying customers
Natural Voice Conversations
Visitors talk naturally to your website like they're calling a friend. No typing, no forms, just conversation.
Instant Video Handoffs
When someone's ready to buy, get notified instantly and join the conversation via video call with full context.
Smart Lead Qualification
Voice AI identifies high-value prospects through natural conversation and routes them to your best team members.
Multi-Channel Support
Voice AI, chat AI, human chat, and video calls - customers choose how they want to communicate.
AI-Powered Scheduling
Voice AI can book appointments, reschedule meetings, and manage your calendar through natural conversation.
Revenue Intelligence
AI provides real-time insights on customer intent and helps your team maximize every conversation.
Proven Growth Results
Real metrics from businesses using voice AI to accelerate growth and maximize customer value
Real Results from Healthcare Providers
Discover how Ovum Health transformed patient engagement with Bakstage.AI
Ovum Health: Transforming Fertility-Focused Telehealth
"Ovum Health is dedicated to delivering accessible, personalized pre-pregnancy, pre- and postnatal care to expectant mothers. Our clinicians needed more engaging, face-to-face interactions with patients to boost satisfaction and consultation depth."
The Challenge
No-show rates for free, live nursing consults were as high as 70%, and customer acquisition costs were $156 per patient. Patient trust and engagement needed improvement.
Results After Integration
"Patients love the instant response, and our staff loves having AI handle the repetitive questions. Since integrating Bakstage.AI, our no-show rate dropped from 70% to under 10%."
Choose the Perfect Plan for Your Team
Every plan begins with a 15-day free trial - explore all AI-powered features before you scale.
Perfect for Small Startups & Businesses, Independent Practitioners, Consultants and Personal Use
Enhanced features for growing businesses with increased interaction needs
Great for Medium & Large Enterprise, Governments, Schools & Colleges, E-Commerce and Publishers
Need a Custom Solution?
We work with enterprise teams to create tailored AI solutions that fit your specific workflow and security requirements.
Frequently Asked Questions
Everything you need to know about Bakstage.AI
Setup takes about 5 minutes. You just copy and paste one line of code into your website. No technical skills required. If you need help, our support team can do it for free.
Still Have Questions?
Talk to a real person who can answer all your questions
Featured in Leading Publications
Recognized by top-tier media outlets and industry publications for our innovative voice AI technology and customer success stories
Ready to Revolutionize Patient Engagement?
Let's bring human connection back to healthcare — with AI that listens, responds, and acts instantly