Bakstage.AI turns ignored patient inquiries, stalled intake, and silent drop-offs into live, AI-powered conversations that book appointments.

Built for healthcare providers, clinics, and patient service teams
High-intent patients are researching your services right now. Without instant scheduling, guided care paths, and proactive follow-up, they bounce to a competitor.

Without Bakstage.AI: No instant scheduling, no guided care paths, no follow-up on drop-offs.
Patients research after hours but find no way to book instantly - they leave and never return.
Static forms create friction. High-intent patients drop off before completing a request.
Which service? Which location? Which provider? Without guidance, patients leave confused.
Long hold times and no follow-up when patients leave means silent revenue leak every day.
High-intent patients bouncing to competitors
With Bakstage.AI: Instant engagement, guided care paths, automated booking, and follow-up recovery.
AI engages patients the moment they arrive - answering questions, qualifying intent, and guiding them forward.
Smart routing matches patients to the right service line, location, and provider - no confusion, no bouncing.
Collects intake basics (reason, preferences, insurance prompts), then books the appointment or routes to staff.
When patients leave mid-journey, proactive SMS/email follow-ups re-engage them and recover lost bookings.
With human handoff when needed
Watch how AI agents handle patient inquiries, schedule appointments, and seamlessly transfer to your healthcare team when needed
Key features demonstrated in this video
Handles new patient inquiries and insurance questions
Connects to live nurse or scheduler seamlessly
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Less abandonment. Faster time-to-schedule. More booked appointments. Your staff stays focused on patient care while AI handles the conversion funnel.
Turns patient questions into scheduled visits with Voice + Chat AI that engages instantly, 24/7.
Gets patients to the right clinic, service line, and provider - no confusion, no bouncing.
Collects intake essentials (reason, preferences, insurance prompts) before staff time is spent.
Transfer to staff or launch 1:1 live video in one click for complex cases and high-value conversions.
Reconnects with abandoned patients via SMS/email to recover lost bookings automatically.
Website, QR codes, campaigns, and kiosks - meet patients wherever they start their journey.
Bakstage increases staff capacity by handling the high-volume questions and routing/scheduling steps - and escalates to humans for exceptions, sensitive situations, and high-value conversions.
Built for human-in-the-loop workflows from day one.
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Every touchpoint is analyzed for engagement rate, qualification rate, booked appointment rate, top drop-off reasons, staff handoff outcomes, and service-line performance.
Patients discover the healthcare provider through SmartStart Hub and AI Concierge that greet them 24/7 with personalized options like 'Talk to AI' or 'Book a Consultation'.
+26% engagement
AI Agents engage patients conversationally to understand their symptoms, preferences, and intent, then seamlessly connect them to live healthcare staff for further guidance.
+3x engagement
Patients can schedule or confirm appointments in real-time through live 1:1 video or voice sessions, supported by CRM and EHR integrations.
Faster booking, fewer no-shows
AI-driven onboarding provides pre-visit checklists, insurance verification, and intake form assistance to ensure smooth preparation.
Reduced wait time
AI and live agents assist with follow-up care, prescription refills, telehealth visits, and post-treatment education. Patients can access 24/7 guidance through the Bakstage.AI assistant.
+44% patient satisfaction
AI insights identify preventive care opportunities, follow-up programs, or wellness initiatives - keeping patients engaged and healthy over time.
+Higher retention & outcomes
Works seamlessly with the tools your team already uses
Epic / Cerner / AthenaHealth
Salesforce Health Cloud
Slack / Microsoft Teams
Google Calendar / Outlook
Built with healthcare compliance and data security at the core
Secure & Compliant
End-to-End Encryption
Audit Trails & Access Controls
Secure Cloud Infrastructure (AWS, MongoDB Atlas)
Purpose-built AI workflows for every healthcare conversion scenario - from new patient acquisition to specialist matching and follow-up automation
AI guides new patients from first question to booked appointment - handling scheduling, location matching, and provider selection automatically.
Conversational AI qualifies patient needs and routes them to the right specialist, clinic, or service line with zero confusion.
Drive conversions for imaging, dermatology, fertility, orthopedics, and more - with AI that understands each service line.
Lightweight insurance and eligibility prompts help patients understand coverage before booking, reducing friction and cancellations.
Patients can book telehealth visits directly through Voice + Chat AI, with automated reminders and easy rescheduling.
Automated follow-up sequences via SMS and email reduce no-shows and recover missed appointments proactively.
Measurable improvements in appointment conversion, patient access, and operational efficiency
Discover how Ovum Health transformed patient engagement with Bakstage.AI
"Ovum Health is dedicated to delivering accessible, personalized pre-pregnancy, pre- and postnatal care to expectant mothers. Our clinicians needed more engaging, face-to-face interactions with patients to boost satisfaction and consultation depth."
No-show rates for free, live nursing consults were as high as 70%, and customer acquisition costs were $156 per patient. Patient trust and engagement needed improvement.
"Patients love the instant response, and our staff loves having AI handle the repetitive questions. Since integrating Bakstage.AI, our no-show rate dropped from 70% to under 10%."
Every plan begins with a 15-day free trial - explore all AI-powered features before you scale.
Single Location
Best for independent clinics, solo practitioners, and single-location practices getting started with AI patient conversion.
Multi-Location / Service Lines
Best for multi-location practices and growing organizations with multiple service lines needing advanced conversion tools.
Health Systems
Best for health systems, hospital networks, and large enterprises requiring custom AI deployment, SSO, and deep integrations.
We work with enterprise teams to create tailored AI solutions that fit your specific workflow and security requirements.

See how Bakstage.AI helps healthcare organizations increase appointment conversions with Voice + Chat + 1:1 Live Video - deployed on your website in days, not months.